Refund policy

Refund & Return Policy

Last updated: August 20, 2026

Thanks for shopping at SOBER AF. Because our products are printed and fulfilled on demand — each item is made specifically for you when you order — our return policy works a little differently from a store with ready-made inventory. Please read the details below before placing an order.

Made-to-order, made for you

Every SOBER AF item is produced after you place your order. This means:

We don't hold a warehouse of pre-printed stock.
Production begins once your order is placed and paid for.
Because items are made specifically for you, we can't accept returns or exchanges for reasons like a change of mind, a wrong size choice, or a mistaken order.

That said, we stand behind the quality of everything we ship. If something arrives wrong or damaged, we'll make it right — see below.

When we will refund or replace

We offer a refund or free replacement in these cases:

Damaged or defective item — if your item arrives with a manufacturing defect or visible damage.
Misprinted item — if the print is wrong, faded, or otherwise not as described.
Wrong item or wrong size shipped — if you receive something different from what you ordered (an incorrect design, product, or size).

If any of the above applies, contact us within 30 days of delivery at sean@sipsoberbar.com with:

Your order number.
A clear photo of the item (and the packaging, if relevant).
A brief description of the problem.

Once we confirm the issue, we'll arrange a replacement or a refund to your original payment method. We may ask you to return the damaged item in some cases; if so, we'll provide return instructions.

Size exchanges

Because items are made to order, we can't offer free size exchanges. If you received the size you ordered but it doesn't fit:

Please double-check the size chart on each product page before ordering.
If a size issue arises from *our* error (for example, we shipped a size different from your order), that's covered under the "wrong size shipped" section above at no cost to you.

What we can't accept

Items returned due to a change of mind or a mistaken order.
Items returned because the size you selected doesn't fit (unless it was our error).
Items that have been worn, washed, or modified.
Requests made more than 30 days after delivery.

Refund timing

Once a refund is approved, we'll issue it to your original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.